RMB Wins The Digital Banker - Digital CX Award

28 April 2025

RMB Wins The Digital Banker - Digital CX Award for Online Cash Management Innovation

RMB Treasury and Trade Solutions (TTS) has been recognised at the Digital Banker – Digital CX Awards as the Outstanding Digital CX - Cash Management Platform in South Africa. This award acknowledges our Online Cash and Investment Management Innovation and highlights our commitment to innovation in digital banking as well as our ongoing efforts to provide seamless, efficient and integrated cash management solutions to our clients.

The Digital CX Awards celebrate excellence in Digital Customer Experience (DCX), recognising financial institutions that deliver cutting-edge, client-centric digital solutions. These awards showcase advancements that drive efficiency, improve user experience and enhance financial management in an increasingly digital-first economy.

Winning in the Transactional Banking Digital CX category demonstrates our leadership in digital transformation, particularly in delivering intelligent cash and investment management tools that help businesses optimise their working capital, reporting and risk management.

Our award-winning solution empowers businesses with real-time visibility, automated cash flow management, and tailored interest optimisation tools, solving key challenges that corporates face in managing liquidity across multiple accounts and jurisdictions. Some of the key features include:

• Comprehensive cash visibility that facilitates smarter decision-making and allows clients to manage their cash positions across operational and investment accounts while optimising interest earned or paid. All reporting is available via our online banking portal, ensuring real-time financial insights in all currencies across all FirstRand jurisdictions.
• Target balancing for optimised working capital, our automated physical concentration of balances helps businesses maximize returns, manage overdrawn accounts and maintain sufficient balances for operational needs.
• Notional pooling enables flexible interest management by allowing customisable interest calculation and distribution, thereby improving efficiency in treasury operations.

“Winning this award highlights our client-first approach to innovation. By leveraging advanced cash management technology, we enable clients to optimise their cash flow, enhance liquidity management and make informed financial decisions, all within a secure, digital platform,” says Dieter Erasmus, Head of Liquidity and Invest, RMB Treasury and Trade Solutions.

ENDS